Terms & Conditions

Effective Date: 1st-Aug-2026

Grand Dental Lab respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact our laboratory, submit a form, or use our online services.

This website is intended primarily for dental professionals seeking information about Grand Dental Lab and its laboratory services.

You agree to use the website only for lawful purposes and not to interfere with its operation, security, functionality, or accessibility.

Information provided on this website is intended for general educational and professional purposes. It does not constitute patient-specific dental or medical advice.

Final treatment planning, material selection, restoration approval, and delivery of care remain the responsibility of the prescribing licensed dental professional.

All laboratory work must be accompanied by a complete prescription and the materials necessary to fabricate the requested restoration or appliance.

The prescribing dental professional is responsible for:

• Providing complete and accurate case instructions
• Confirming patient and case information
• Selecting appropriate materials and designs
• Reviewing and approving the completed restoration
• Ensuring that its use is clinically appropriate

Incomplete or unclear prescriptions may result in delays while clarification is requested.

Turnaround estimates are provided for planning purposes and may vary based on case complexity, required materials, requested revisions, shipping conditions, and the completeness of submitted case information.

Delivery dates are not guaranteed unless confirmed directly by Grand Dental Lab.

Practices are responsible for securely packaging traditional impressions, models, prescriptions, and other case materials.

Grand Dental Lab is not responsible for delays, loss, or damage caused by independent shipping carriers or circumstances outside the lab’s reasonable control.

Authorized users are responsible for maintaining the confidentiality of their portal login credentials and for activity occurring under their accounts.

Users must promptly notify Grand Dental Lab if they suspect unauthorized access or misuse of an account.

We work to keep website information accurate and current. However, product details, services, availability, turnaround estimates, links, and other information may be changed without notice.

Website content, branding, graphics, photographs, copy, downloadable materials, and other resources are owned by or licensed to Grand Dental Lab and may not be reproduced or used commercially without written permission.

Rx forms and guides may be downloaded and used by dental practices for submitting cases to Grand Dental Lab.

The website may contain links to third-party platforms. Grand Dental Lab does not control and is not responsible for their availability, security, content, or practices.

To the fullest extent allowed by law, Grand Dental Lab will not be liable for indirect, incidental, special, or consequential damages arising from the use of, or inability to use, this website or its third-party links.

Grand Dental Lab may update these Terms and Conditions periodically. Continued use of the website following an update constitutes acceptance of the revised terms.

Questions about these terms may be directed to:

Grand Dental Lab
2297 E Desert Inn Road
Las Vegas, NV 89169
Email: [email protected]
Phone: 702-688-3348