Grand Dental Lab Doctor Portal Support

The Grand Dental Lab doctor portal makes it easier to monitor cases, access important updates, review tracking information, communicate with our team, and view invoices from one convenient location.

What You Can Do in the Portal

Use the doctor portal to:

  • Review active and completed cases
  • Monitor case status and progress
  • View shipping and delivery tracking
  • Communicate about case details
  • Access invoices and account information

Need a Portal Account?

If your dental practice does not yet have access, contact Grand Dental Lab to request an account. Please provide your name, practice name, email address, phone number, and practice location.

Trouble Signing In?

If you cannot access your account:

  • Confirm that you are using the email associated with your practice.
  • Check that your password has been entered correctly.
  • Use the password-reset option on the login screen.
  • Check your spam folder for the reset email.
  • Contact our team if the problem continues.

Not Seeing a Case?

The most common reason a case cannot be found is a misspelled patient name. Check the spelling or search using only the patient’s first name or last name to see if the correct case appears.

If you still need help locating the case, contact us with the patient name and case number.

Case or Invoice Questions

For questions about a case status, prescription, shipping update, or invoice, use the communication tools inside the portal whenever possible. This helps keep the conversation connected to the correct account and case.

If you still need assistance, contact us:

Phone: 702-688-3348
Email: [email protected]
Hours: Monday-Friday, 9:00 AM – 5:00 PM